Help Area

TERMS AND CONDITIONS

Centurionbet Terms and Conditions

1. Introduction
2. Opening an Account
3. Managing your Account
4. Bet Acceptance
5. Winnings
6. Errors
7. Betting Limits and Self-Exclusion
8. Intellectual Property
9. Complaints

 

1. Introduction

These rules govern the use of all products and services provided by Centurionbet and its associated companies. Please note that:

  • Centurionbet Ltd is a company incorporated in Malta with its registered address being 137 Triq Spinola, stj3011 St. Julian's, Malta.
  • Centurionbet is licensed and regulated by the Lotteries and Gaming Authority (LGA) of Malta. Centurionbet holds the following Maltese licenses: LGA /CL2/527/2008, Class 2 (for Bookmaking). All references to the ‘Authority’ in this document shall be deemed to refer to the Lotteries and Gaming Authority of Malta.
  • When you register for a Centurionbet account you are accepting that you have read these Rules and accept that they apply.
  • It is your responsibility to regularly check the Rules because Centurionbet reserves the right to change them from time to time.
  • No individual employee or agent of Centurionbet has authority to agree with you to vary any of these Rules.
  • The governing law shall be the law of Malta and if these Rules are translated into any other language and if there is any inconsistency between the English language text and the text in another language, the English text shall prevail.

We need to make clear that:

  • Internet gambling is not legal in some countries. It is entirely your responsibility to comply with the laws and regulations of the country where you live. You should take legal advice if you have any doubts about whether you can use our services.
  • We will not take bets from anyone who is resident in the USA, Turkey or the Netherlands.
  • We will not be liable for any alleged breach of an agreement with you if this alleged breach is caused directly or indirectly by circumstances beyond our reasonable control.
  • In particular, we will not accept liability for any losses which are alleged to have arisen as a result of delay or interruption in the operation of Centurionbet’s website.
  • In addition, Centurionbet will not be liable for any losses which are alleged to arise from your own misuse of the website or your inability to access the site.
  • Your account is not a bank account is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system. Any monies deposited in your Centurionbet account shall not attract any interests. Monies deposited with us are held in a bank account specifically dedicated to Customers Funds and never mixed with operational funds.

2. Opening an Account

Anyone who wants to use our services must open a personal account in the individual’s own legal name and accurately complete the registration form and, in addition, the following Rules are important:

  • You must be aged eighteen years or more. Centurionbet reserves the right to ask you for proof of age and to delay opening an account until satisfactory proof is provided. We will suspend an account should there be any reason to believe that an account holder is under the age of eighteen.
  • During registration a “user name” and “password” must be selected and these must always be used to access the account.
  • An applicant can elect to use either US Dollars, Euros or Pounds Sterling. Once the currency has been selected, it cannot be changed. If it is wished to use a different currency to the one chosen, then it would be necessary to close the account and open a new account.
  • Centurionbet allows only one account per person and these details are stored and checked on our database periodically. Therefore any subsequent accounts opened under the same postcode/personal details /IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at Centurionbet discretion. Centurionbet reserves the right to reclaim any winnings attained by these means. All new registrations are monitored to ensure that duplicate accounts are not opened so please adhere to these conditions
  • We reserve the right to verify any information provided, which may include a request for personal documents.

3. Managing your Account

After an account is opened:

  • Should it be learned that the personal details are wrong in some important respect, then the Agreement will be void, save that Centurionbet reserve the right to refuse to pay any monies held in the client’s account pending investigation by money laundering or other government authorities.
  • You are responsible for the secrecy of your own account details. Bets placed by others who become aware of your personal account details will be accepted and will be treated as valid. If you think anyone else has discovered your username or password, you must inform us immediately by email.
  • All data electronically stored within Centurionbet systems is protected by secure software and the Data Protection Act 2001 applies.
  • You can make deposits into your account via Bank Transfer, Money Bookers, Neteller and online with a credit or debit card. If you use a debit or credit card, then you must be the cardholder. Payment of any winnings will be made by the same method as you employ, save only in the case of the use by you of a Mastercard because this card company does not permit credit payments into an account by third parties. Further details on payment options and any charges associated with such payments are included in the Help Section.
  • You may only bet with the amount of cleared funds held in your account. Centurionbet will void any bet, win or lose, which may have been inadvertently accepted when the account did not have sufficient funds to cover the bet.
  • If any money is mistakenly credited to your account, then Centurionbet will be entitled to make appropriate adjustments and rectify the mistake. If the money has been withdrawn and there is insufficient money in the account to permit adjustment, then you must pay the balance immediately upon request. Centurionbet would also be entitled to apply any subsequent monies deposited in satisfaction of any outstanding sum.
  • If we have cause to believe that one or more of the following situations may apply:
    (i)         your account has been used for fraudulent purposes;
    (ii)        your account has been used for money laundering;
    (iii)       you have been involved in collusion, match-rigging or cheating;
    (iv)       you are under the age of 18 years;
    (v)        you are resident in a country which might mean that supplying betting and gaming services to you is illegal.

then we are entitled to retain money which we hold while the matter is fully investigated and upon completing an investigation, we reserve the right to close the account and either repay any money due to you or retain money if so requested by a regulatory or governmental body, or if we believe we would be acting illegally by making a payment to you. Further, a person found to have been involved in fraud, dishonesty or criminal acts will be required to indemnify Centurionbet for any losses or costs sustained arising directly or indirectly from such actions.

Please note that:

  • We reserve the right to close an account at any time but will normally give reasonable notice unless circumstances dictate otherwise.
  • You have the right to close your account at any time by giving notice in a letter addressed to us, or by fax, or by email.

4. Bet Acceptance

Centurionbet will only accept bets made online or by telephone and bets will not be accepted in any other form.  The following Rules will apply to the accepting of bets:

  • You must make sure that the details of your bets are correct because once they have been placed with us and accepted, they cannot be cancelled or changed by you.
  • Bets will not be considered as accepted until they are reviewed by our Odd Compilers. For which confirmation may be obtained by accessing the betting list from your gaming account. Only in such cases the coupon is considered as accepted. 
  • Should any dispute arise regarding bets placed online, then the transaction log in the database will be examined and this will determine the dispute.
  • Centurionbet reserves the right to refuse all, or part, of any bet requested without notification.
  • Centurionbet reserves the right to suspend a market at any time. 
  • Bets will be processed in the order in which they are received.
  • A number of bets may be treated by Centurionbet as one when a client places multiple copies of the same bet. When this occurs, all bets will be voided apart from the first bet struck. A number of bets that contain the same single selection, or a 'banker', may be treated as being one. The use of a single selection, or a 'banker', to avoid payout limits may similarly be treated as being one. When this occurs all bets will be voided apart from the first bet struck. Centurionbet reserves the right to void bets where there may be evidence of collusion between two or more clients.
  • The “possible winnings” section is for information only and all bets will be settled upon the basis of the stake at the accepted odds.
  • Should your selection include a non-runner or a void selection in a multiple bet, then the bet will be settled on the basis of the remaining selections.
  • We accept bets on all sports and races which are listed on our website and the sportsbook section of the site has special Rules for each of these sports and races.  All bets are subject to the Rules which apply to each sport.  Unless otherwise stated in these special Rules, the result of a sports event or race will be that which is declared by the relevant sports governing body immediately upon the conclusion of the event.  If a subsequent enquiry results in an alteration to the previously declared result, then notwithstanding this outcome, the original settlement of bets will stand. For example, horseracing bets will be settled on the basis of the official result at the weigh-in and will not be affected by any subsequent enquiries.
  • If the venue for any sporting event is changed, then all bets placed prior to the announcement of the change will be void. 
  • The times of the events cited on the website are only indicative. It is possible that for some events, various sporting federations may decide to change the time without giving adequate notice. For this reason bets inadvertently placed after the start of an event will be considered invalid, without prejudice to the other events which may be included in a multiple bet.
  • If we find the instructions to be ambiguous and the ambiguity cannot be resolved before the start of the event then we reserve the right to void the bet, win or lose.

5. Winnings

  • The maximum winnings for any one customer in any one day shall be €150,000.
  • If winnings are credited to an account for payment in error and are used as stakes, then Centurionbet reserves the right to void any transactions involving such funds. 

6. Errors

If, as a result of human error or systems problems, a bet is accepted at a price (which includes the odds, handicap provisions or some other conditions) that is either:

  • materially different from those available in the general market at the time the bet was made
  • clearly incorrect given the chance of the event occurring at the time the bet was made

In any case the bet will be void.

7. Betting Limits and Self-Exclusion

Centurionbet believes in responsible gambling and therefore:

  • You will always have the opportunity to self-exclude.  This is a process whereby you can make a written request to cease betting or gaming with us for minimum period of six months to a maximum period of five years. Once this request has been lodged we shall do everything we can to ensure that we do not accept a new account during the period in question.  Full details of the scheme are available upon request.
  • We also offer a limit setting option whereby you can self-impose a daily, weekly or monthly limit on the money you deposit for betting.
  • You can also close your account at any time.
  • If you think that your gambling is causing problems then you should contact the independent registered charity called GamCare which provides confidential advice and counselling.  Their telephone number is +44 (0) 845 6000 133 or you can visit their website at www.gamcare.org.uk.  If the answer is yes to one or more of the following questions, then you should speak to GamCare:
    • Do you stay away from work or college to gamble?
    • Do you gamble to escape from a boring or unhappy life?
    • If you run out of money do you feel in despair and the urge to gamble again as soon as possible?
    • Do you gamble until your money has gone?
    • Have you ever lied to cover up the amount of money or time you have spent gambling?
    • Have you ever been criticised by others for your gambling?
    • Have you lost interest in your family, friends or hobbies?
    • After losing do you feel you must try and win back your losses as soon as possible?
    • Do arguments or disappointments make you want to gamble?
    • Do you feel depressed or even suicidal because of your gambling?
    • Remember that you should make sure that children and young people in your household can be prevented from gaining access to this website by means of software products.

8. Intellectual Property

All Intellectual Property in the Centurionbet websites, including design, text, graphics and photographs, are the copyright of Centurionbet.  However:

  • You may access information, download and/or print extracts from the website for your personal use only. 
  • You must not use any such material for any commercial purposes. 
  • You must not transfer, copy, reproduce, distribute, exploit or make any other use of materials on our website in a manner other than for the purpose of displaying it on your personal computer screen and printing where necessary.
  • You must not link the Centurionbet website.

9. Complaints

Any complaint should be raised with Centurionbet by telephone, email, fax or letter. Any such complaint will be considered as soon as possible and every effort will be made to resolve it. However, if a complaint is not resolved to your satisfaction, then you should turn it to the Authority which can be reached on the following email address: complaints@lga.org.mt